MWEB ****

Absolutely poor service and blatant disregard of customer service skills or etiquette. My 2 Sim Lines have been down for more than a week. I've wasted my airtime calling their departments for a week: Billing,Sales,Technical Support. The chat option on the app is just as useless, my products have been removed without my knowledge or consent. I laid a complaint via email and it has been ignored as well. Payment has been received and they did confirm last week Thursdays that they will reconnect the lines within 24hrs but they are unreachable. Customers beware of this ****mer behaviour from Mweb. They take clients money then disconnect their lines and ignore them

Acc Number: ***9