MWEB

TO WHOM IT MAY CONCERN:

I WOULD LIKE TO ESCALATE MY COMPLAINT FOR A MANAGER, AS FOR 2 MONTHS THAT I HAVE BEEN WITH YOUT MY SERVICE WAS NOT ACTIVE I DID NOT RECEIVE ANY COMPENSATION AS I WAS PROMISED BY VARIOUS AGENTS, NO ONE HAS OFFERED TO FIX MY FIBER LINE THAT WAS POOLER INSTALLED I HAVE ALREADY PUT IN MY CANCELLATION REQUEST BUT I HAVE PAID FOR A SERVICE I HAVE NOT USED AND NOW NEED TO MAKE ANOTHER PAYMENT AND GET NO SERVICE FOR A 3RD MONTH RUNNING,

STILL WAITING TO BE COMPENSATED AN CALLED BACK FROM SENIOR MANAGMENT.