Mweb

I tried contacting MWeb via telephone and via their website. A voice recording keeps on telling me a pin was sent to me to login. I have a new number and am trying to update my contact details. It is absolutely impossible to get hold of a flesh and blood person to speak to! I have been without internet now for 2 days and this impacts me financially. I cannot believe that I got hold of a consultant very easily a yar ago when i wanted to open an account, and now nothing. Please help.