DR
Danton R
1 reviews | Active since Jun 2018
12 Jun 2018, 09:38
MWEB!
Very terrible service , a few weeks ago i contacted Mweb regarding my line , I could not get through to them , I then send a email but they have not responded up until today .
Yesterday I send I follow up email and guess what ? still no response
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Mweb's replyOfficial
12 Jun 2018, 12:44Good afternoon
Thank you for taking the time to bring this to our attention.
We're really sorry to see that you have had trouble reaching our contact center.
As discussed with our client service representative, the email address you sent it to is no longer in use.
We have escalated this matter to the relevant department to investigate and to make contact with you.
We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply12 Jun 2018, 12:44
Official
Good afternoon
Thank you for taking the time to bring this to our attention.
We're really sorry to see that you have had trouble reaching our contact center.
As discussed with our client service representative, the email address you sent it to is no longer in use.
We have escalated this matter to the relevant department to investigate and to make contact with you.
We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,