Mweb

Why does an organisation such as MWEB fail to answer any email you send to their customer Support department, one will always get an acknowledgement with a reference number but absolutely nothing after that. I have numerous acknowledgements but no further comment from them. One wonders just how proud they are at the level of customers support they render. Worst of all try even getting the contact details of their General Manager of Customer services namely Ettiene Cloete or their Marketing head namely Karin O'Donoghue, it worse than getting water from a stone. One leaves numerous messages via email but still you get no answer. It would be extremely interesting to hear from the management of MWEB why they operate such a system This organisation is lowering itself to the level of a broken-down Government department from which we all know it's really difficult to get any common sense from