MWEB 100mbps actually 3mbps and months of problems

I waited almost 2 months to get my 100mbps fibre installed in my new home which I got because it had 100mbps fibre capability and after they missed 2 installations and arrived but couldn't install as the cables were faulty then they finally installed on the 26th of February.

I never received any speed close to 100mbps using ookla, telkom speed test and mwebs speed test. My speeds ranged between 3mbps to 50mbps (for a brief moment only) download and 0.9mbps - 6mbps.

I called and after 40 minutes of explaining my problem the lady couldn't tell me whats wrong and I couldn't even access their siax.net test then the phone cut off and I mailed them with no response.

Today the little box fell off the wall because it was attached with a small bead of glue from a glue gun and the wires came out. Luckily I didnt cancel my Afrihost ADSL yet.

Really not worth the R949pm to be honest. They keep you waiting the whole day for fitters who never arrive and finally when everything is connected you get 3mbps - 50mbps (very briefly) and then you have to start the process from the beginning. So you pay for fast internet and they give you the best effort 3mbps as stated in their Ts and Cs.

Fibre Terms & Conditions T&Cs apply: Pricing includes VAT. Line speeds quoted are best effort and represent "up to" speeds. MWEB reserves the right to enforce its Acceptable Use Policy.