1 reviews | Active since May 2016
Mtalk voip phone dies. A week later and they haven't got back to me to help fix it!
<p>I have recently got a voip phone on my mweb fibre line, but it stopped working. I can't hear people on the other ene of the line , even though they can hear me?! I contacted mweb many time about this and after a week, haven't heard from them? How can i get it fixed? I would give you a call, but......</p>
Good Day Michael
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The last contact we had with you was in January, whereby we call and assisted you with the Zoiper settings; in order to resolve the "one way audio" problem.
I have now sent you the steps via email.
Please let us know should you require any further feedback or assistance.
kind regards
MWEB Client Services
Good Day Michael
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The last contact we had with you was in January, whereby we call and assisted you with the Zoiper settings; in order to resolve the "one way audio" problem.
I have now sent you the steps via email.
Please let us know should you require any further feedback or assistance.
kind regards
MWEB Client Services