GS
Gert S
1 reviews | Active since Jun 2011
29 Apr 2015, 08:39
Most Useless Internet
We have had our MWEB contrat since December. But have had to phone in every month complaining about no internet or broken routers. We managed to get 15.00Kb/S for the last few days, but ony once were we able to get 50Kb/s, this on a 2 MB line.... So the solution is to cancel your MWEB account and rather pay the R400 on prepaid Vodacom Data and enjoy fast and reliable internet. But this is ridiculous, paying for something that you never get. MWEB is the worst!!! <br> The other option is Afrihost, theu deliver the speeds they promise. It took me 3Hrs to uploud 20Mb!!!!! <br>
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Mweb's replyOfficial
29 Apr 2015, 12:33Hello gertsmit,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply29 Apr 2015, 12:33
Official
Hello gertsmit,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,