MOST TERRIBLE COMPANY TO DEAL WITH!!!!!!!

most terrible experience ever !!!!signed up and received incorrect hardware line was active and i was charged a fee....cannot contact customer service the time spend waiting for an agent is ridiculous,when you finally get to speak to someone you are bounced around between departments without being told you are being transferred .spent more time on hold than speaking to an actual agent .the chat services are more pathetic the agents join the chat and just ignore u until you leave the chat.i was Told on a recorded line by an agent called vuyo i would recieve my refund by the 10th because that's when invoices are generated .i have been emailing the agent from cancelations sibulele and she has not responded.i am entitled to my refund as i did cancel within the cooling of period i also returned the hardware.mweb has just been ignoring my emails chats and the calls are just bounced around.most terrible company to deal with i regret joining and would never encourage anyone to use them.