More Bad Service and No Supply

An ongoing issue with my ISP. Complained a month ago I was paying for 6MB speed and never getting more than 3MB....and line was constantly dropping. Had to resort to Hello Peter to get decent response from <br> MWeb..big investigations with Telkom to discover maximum, they can supply is 4MB (MWEb know this but happily charged me for 6MB for 3 months!!!! - No refund!) Line downgraded to 4MB but still not stable.<br> Called again today to say line is still dropping - i\m getting speeds of less than 1MB - on the line with customer support who couldn't really care less that I work from home and need the connection - made me try to do Telkom ping and speed test and then when it wouldn't connect said - oh well - reporting the fault to Telkom - it takes 7 - 10 days! No effort to assist with trying to get me back on line quickly so I can work!<br> The fault has been ongoing and open for over a month but because i went away for a few days MWeb closed the fault