NA
Noah A
1 reviews | Active since Jan 2023
30 Apr 2026, 20:37
Monthly fees increase no communication
Isn't this interesting so apparently mweb increases their fees every month should the debit order fail. I told them I wanted to pay them manually. Told me they prefer debit orders. I think I'll be cancelling my contract and registering with a different provider who's more flexible and transparent. I don't trust you with my money.
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Mweb's replyOfficial
04 May 2026, 09:31Hi Noah, this message serves as a follow-up to your query. We remain committed to ensuring you feel fully supported and kept informed. Our Hello Peter support is available Monday to Friday, 08:00–17:00. Please note we are offline on weekends and all South African public holidays, including National Workers’ Day. Kindly send us a private message so we can assist you further during operational hours and ensure your matter is resolved efficiently.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply04 May 2026, 09:31
Official
Hi Noah, this message serves as a follow-up to your query. We remain committed to ensuring you feel fully supported and kept informed. Our Hello Peter support is available Monday to Friday, 08:00–17:00. Please note we are offline on weekends and all South African public holidays, including National Workers’ Day. Kindly send us a private message so we can assist you further during operational hours and ensure your matter is resolved efficiently.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team