Month to Month being Handed over ITC?!?!

I took out a Mweb Month to Month (Or so I was lead to believe) last year. After having this sim card for 2 weeks or so my PC broke and I had no need for it.<br> Following month I used it once on a tablet over the weekend and that was as far as my usage on this package went.<br> I then unfortunately could not contact mweb to cancel my plan and thought with it being a month to month and me paying in advance, just like DSTV does when no money was received.<br> The following month they were seeking double payment with no collection phone calls and no customer service taking place here at all..<br> I then proceeded to send emails to their cancellation department asking my account to be canceled explaining I am not and cannot use their service at this time.<br> I got advised that I will HAVE to pay the balance in full or I cannot be canceled. I then requested my account to be stopped as the amount owed is running higher and higher.<br> Another debit tried going off on my account R507. Today I called to settle my account and was advised it is with ITC. ITC cannot negotiate with MWEB or me.<br> How can I be handed to ITC for a month-to-month contract and why am I being listed with NO contact from you?