Migration of ADSL Fouled Up

Mweb offered to handle migration of ADSL line to MWEB as a one stop service promising to handle all details. They then required me to spend hours on the phone to Telkom to get the line released. FIVE Months later having had the line relaeased in July, Mweb have still not provided the service yet contine to charge me R239 per month for an internet conncection which I am unable to use. When I called on Saturday 8th Nov, I was told that the problem was with TELKOM!!!! Today the Mweb call centre tells me that 'yes the line has been released, they simply need to activate it. I am still waiting to hear from someone who can authorise a refund and tell me they have finally sorted this out FIVE MONTHS later!!!<br> <br>