RS
Reshma S
1 reviews | Active since Mar 2009
24 May 2026, 09:35
Mbali was great in helping me see where the problem was
Mbali was great in helping me see where the problem was. She also advised that she needed to escalate the issue to retentions. Very helpful and I will follow up now. Thank you Mbali keep up the good service.
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Mweb's replyOfficial
25 May 2026, 09:38Hi Reshma, Thank you for the great feedback. We’re really pleased to hear that Mbali was able to clearly identify the issue for you and guide you on the next step, including escalating it to retentions for further assistance. It’s good to know you felt supported and are able to follow up confidently from here. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply25 May 2026, 09:38
Official
Hi Reshma, Thank you for the great feedback. We’re really pleased to hear that Mbali was able to clearly identify the issue for you and guide you on the next step, including escalating it to retentions for further assistance. It’s good to know you felt supported and are able to follow up confidently from here. Kind regards,
The Mweb Team
The Mweb Team