Material Non Disclosure

When I signed up with Mweb on 12 November 2015 I was happy to receive a 3 month free uncapped account for 1st time customers. Afterwards upgrading to a 4MB uncapped account on Feb 2016.<br> After not even a month of using there service I wake up to see my line is throttled from 2MB to 500Kbps!<br> Apparently what they don't tell you (which is not provided in their terms or AUP)<br> is that on a 2MB uncapped account they throttle your line speed down after using 70GB!<br> That's 2.3GB p/day<br> <br> and would have to wait around 30 days for my account to be un-throttled again!<br> <br> Most upset with this discovery I emailed them last week, got a response today<br> saying nothing in particular and that ill have to phone to cancel if I want to <br> <br> so I did.<br> <br> after 40min on the phone I hear there is a R800.00 cancellation fee!<br> even though I have 3 months free and haven't even started using the 4MB service.<br> instead I get a speech about data usage and the AUP (nowhere does it say what the limits are for accounts) <br> and was told that I should upgrade to a different account.<br> <br> this seems like nondisclosure and ******ion on there part<br> <br> if you don't like the service, pay to cancel or upgrade and give us more money<br> <br> GoodJob Mweb<br>