ST
Seabata T
1 reviews | Active since Jul 2020
09 Sept 2026, 12:03
MAKING SURE I DONT LEAVE
Quick to respond to a sales call but no response when I want to terminate my contract with them after over 5 years of being with them
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
09 Sept 2026, 12:24Hi Seabata,
We understand how disappointing it must be to receive a prompt response when signing up for a service, but then feel that your cancellation request is not receiving the same level of attention. This is certainly not the experience we aim to provide. We can confirm that we have requested our Cancellations Team to reach out to you directly and assist with your request. They will review the matter and provide you with the necessary guidance regarding the cancellation process.If there is anything further you would like us to look into, please feel free to reach out to us here on Hello Peter, and we will gladly assist.
Kind regards,
Mweb Team
We understand how disappointing it must be to receive a prompt response when signing up for a service, but then feel that your cancellation request is not receiving the same level of attention. This is certainly not the experience we aim to provide. We can confirm that we have requested our Cancellations Team to reach out to you directly and assist with your request. They will review the matter and provide you with the necessary guidance regarding the cancellation process.If there is anything further you would like us to look into, please feel free to reach out to us here on Hello Peter, and we will gladly assist.
Kind regards,
Mweb Team
Best regards,
Mweb's reply09 Sept 2026, 12:24
Official
Hi Seabata,
We understand how disappointing it must be to receive a prompt response when signing up for a service, but then feel that your cancellation request is not receiving the same level of attention. This is certainly not the experience we aim to provide. We can confirm that we have requested our Cancellations Team to reach out to you directly and assist with your request. They will review the matter and provide you with the necessary guidance regarding the cancellation process.If there is anything further you would like us to look into, please feel free to reach out to us here on Hello Peter, and we will gladly assist.
Kind regards,
Mweb Team
We understand how disappointing it must be to receive a prompt response when signing up for a service, but then feel that your cancellation request is not receiving the same level of attention. This is certainly not the experience we aim to provide. We can confirm that we have requested our Cancellations Team to reach out to you directly and assist with your request. They will review the matter and provide you with the necessary guidance regarding the cancellation process.If there is anything further you would like us to look into, please feel free to reach out to us here on Hello Peter, and we will gladly assist.
Kind regards,
Mweb Team
Best regards,
ST
Seabata T's updateReviewer Update
11 Sept 2026, 14:59Until today I still have not got ca call from this company as they promised. MWEB PLEASE TERMINATE MY CONTRACT WITH YOU. This is not the service or treatment I enjoy
ST
Seabata T's update11 Sept 2026, 14:59
Reviewer Update
Until today I still have not got ca call from this company as they promised. MWEB PLEASE TERMINATE MY CONTRACT WITH YOU. This is not the service or treatment I enjoy
Mweb's replyOfficial
11 Sept 2026, 15:08Hello Seabata,
An urgent follow-up request has been sent to our Cancellations Team regarding your query. The team has been made aware that you are still awaiting contact, and to assist with your cancellation request.
Kind regards,
Mweb Team
An urgent follow-up request has been sent to our Cancellations Team regarding your query. The team has been made aware that you are still awaiting contact, and to assist with your cancellation request.
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 Sept 2026, 15:08
Official
Hello Seabata,
An urgent follow-up request has been sent to our Cancellations Team regarding your query. The team has been made aware that you are still awaiting contact, and to assist with your cancellation request.
Kind regards,
Mweb Team
An urgent follow-up request has been sent to our Cancellations Team regarding your query. The team has been made aware that you are still awaiting contact, and to assist with your cancellation request.
Kind regards,
Mweb Team
Best regards,