AB
Annelie B
1 reviews | Active since Sept 2015
01 Sept 2015, 08:44
M-WEB threatens me for payment!!!!
M-web contacted me for their services and I never accepted, neither have I used their services. I have contacted them 3x before because I am receiving threatening messages that I owe them money. Today, once again I received a sms that they will place my name on the Credit Bereau. This is rediculous!!!!! Why must I pay for something that I dont have or never made use off????<br> <br> Call centre always promises to sort things out, but believe me, nothing gets doen and next month you will get a new sms from them threatening you!!!
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Mweb's replyOfficial
01 Sept 2015, 10:05Hello AdeBeer1977,
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
This has been escalated and we are investigating.
We will remain in contact with you until is has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
This has been escalated and we are investigating.
We will remain in contact with you until is has been resolved.
Kind regards
MWEB Client Services
Mweb's reply01 Sept 2015, 10:05
Official
Hello AdeBeer1977,
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
This has been escalated and we are investigating.
We will remain in contact with you until is has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
This has been escalated and we are investigating.
We will remain in contact with you until is has been resolved.
Kind regards
MWEB Client Services