M-WEB Disaster

Rate them ZERO: What a ****** fiasco. I have been trying to resolve a botch-up by the sales department since January. When I finally managed to contact a person, that person just tried to sell me even more products, and they then billed me a Premature Disconnection Fee" as well, when I didn't ask for disconnection. Twice I asked for a SENIOR MANAGER to contact me and I've been waiting for 3 weeks for that to happen. Now their automated answer service sends you in bigger circles than Telkom used to with huge silent gaps between automated replies. What a PATHETIC SERVICE!! Have a look at the hundreds of complaints here: https://www.facebook.com/MWEB/posts/***