LTE RAIN

DO NOT TAKE THE LTE RAIN Product. The Rain connection worked fantastically but for the past 3 months I have been having issues we're my internet gets suspended, for the past week we had connection issues every now and then during the day. The account is up to date and have never missed a payment. Yet I have to phone them every month which is costing me money to sort out there ****. I've switched from ADSL due to Telkom's pathetic ADSL service and because MWEB who managed my ADSL line whom never followed up with Telkom. Every last Saturday of the month at around 21:00 my account gets suspended for no reason. The technical support closing time is at 20:00 so I have to wait until Sunday morning at 10:00 for them to investigate the issue which takes a day or to restore my connection. I have logged a call yesterday 29/07/2018 around 10:30 and haven't received any response as yet. If need someone to respond then you have to send a message on Facebook or you have to call the service desk over and over again and wait in the queue (which is costing you money). The MWEB My Queries is one of those nonexisting services..... It's there but doesn't help you at ALL. It seems that certain service providers just don't have an SLA or don't care to meet their SLA. SORT OUT MY INTERNET CONNECTION ASAP.