Lousy Cell-C LTE speeds

Dear MWEB, Please do not get me wrong as this complaint is against Cell-C LTE but as you are the service provider i feel you are responsible. I have logged numerous complaints on your website - the latest being MWB ********** and have had numerous conversations with your technical people wasting my airtime. One support person even told me to go buy a new sim and some data to test if the LTE sim was not faulty. All my speedtest reports have been attached and i feel that this problem is being ignored. From the Support/Technical people at your helpdesk it seems that i am not the only one complaining about Cell_C LTE service. How is it possible that the download speed can differentiate from 10mbps down to .58mps in a matter of minutes. There is no streaming or downloading at that time I have asked for this to be escalated and am now waiting for someone from your Retentions to call me (MWB ********** ) so i can cancel my service with you. I refuse to pay any further until the LTE advertised speeds are met. Your site showed i have LTE and never mentioned a thing about ****py speeds. I was happy with my ADSL with you untill this false advertising caught me out.