S
Sylvia
1 reviews | Active since Jun 2025
09 Jun 2026, 11:16
Long wait, but excel...
Long wait, but excellent service from a knowledgeable and professional agent.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
09 Jun 2026, 11:50Hi Sylvia,
Thank you for sharing your feedback.We’re glad to hear that once you were connected, the agent was knowledgeable, professional, and able to assist you effectively. We also understand your point about the long wait time — delays in reaching support can be frustrating, especially when you need help urgently.We’ve noted this and will share it with the relevant team so we can continue improving response times while maintaining the quality of support you received.We appreciate you taking the time to share your experience.Kind regards,
The Mweb Team
Thank you for sharing your feedback.We’re glad to hear that once you were connected, the agent was knowledgeable, professional, and able to assist you effectively. We also understand your point about the long wait time — delays in reaching support can be frustrating, especially when you need help urgently.We’ve noted this and will share it with the relevant team so we can continue improving response times while maintaining the quality of support you received.We appreciate you taking the time to share your experience.Kind regards,
The Mweb Team
Best regards,
Mweb's reply09 Jun 2026, 11:50
Official
Hi Sylvia,
Thank you for sharing your feedback.We’re glad to hear that once you were connected, the agent was knowledgeable, professional, and able to assist you effectively. We also understand your point about the long wait time — delays in reaching support can be frustrating, especially when you need help urgently.We’ve noted this and will share it with the relevant team so we can continue improving response times while maintaining the quality of support you received.We appreciate you taking the time to share your experience.Kind regards,
The Mweb Team
Thank you for sharing your feedback.We’re glad to hear that once you were connected, the agent was knowledgeable, professional, and able to assist you effectively. We also understand your point about the long wait time — delays in reaching support can be frustrating, especially when you need help urgently.We’ve noted this and will share it with the relevant team so we can continue improving response times while maintaining the quality of support you received.We appreciate you taking the time to share your experience.Kind regards,
The Mweb Team
Best regards,