aB
andries B
1 reviews | Active since May 2010
13 Oct 2015, 07:35
Line still not Active
Hello,<br> <br> I had my line installed by Telkom the week before last. It has been 2 weeks and still nothing has happened. Why can Mweb not push telkom for my line activation instead of just waiting for them for 3 weeks. <br> <br> Surely you can make the process go quicker. I need internet at home as I work from home. This is costing me a fortune in 3g costs!!!<br> <br> I dont even have a username or password for my router yet!!!<br> <br> Andries
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Mweb's replyOfficial
13 Oct 2015, 09:47Hello aabotha,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
He explained that the ADSL line activation is on track and within turn around time and will will notify you as soon as we receive confirmation from telkom.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
He explained that the ADSL line activation is on track and within turn around time and will will notify you as soon as we receive confirmation from telkom.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply13 Oct 2015, 09:47
Official
Hello aabotha,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
He explained that the ADSL line activation is on track and within turn around time and will will notify you as soon as we receive confirmation from telkom.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
He explained that the ADSL line activation is on track and within turn around time and will will notify you as soon as we receive confirmation from telkom.
Kind regards
MWEB Client Services
Best regards,