Lies and false promises

I moved back to Mweb in June for my Internet service. I requested for my ADSL line to be managed and was duly informed that I must infomr them once Telkom has ownership from my previous ISP and they will request Telkom to move the line to Mweb. I duly informed Mweb on the 4 June and when the line was not moved. I contacted Mweb again in July and was assured that they will request and move the line across and I did not have to make any further request. I also requested to not run a debit order based on my previous details that Mweb had when I was a client in 2013. However they did not follow those instructions either and ran debot orders in June, July and August without my approval and authorisation. Seems like Mweb says one thing and does another. They make their own rules and disregard the clients request. I will never come back to Mweb at the end of my 6 month contract and now realise that this was the exact reason I left in 2013.