LAZY & PATHETIC SERVICE

How is it possible that the lazy tech (Themba) support cannot assist me with my email settings. Apparently the only way I can do this is by getting my CEO sitting on the other side of the country to do this???????

Its my e-mail address that does not work and not the account holder!!!! And for the recorded just Friday I asked for these settings and was given to me no problem.

Shocking because I did not want to change any information on account ***** or anything just needed my e-mail SMTP settings!!! the level of incompetence on this matter is unbelievable.

If you do not want to work go home and shovel dirt because this does not make sense!!!