Last person to assist was Tetelo who ended my chat without solving my refund query, they don't even deserve a 1 star

Hi Mpho,
We understand how frustrating this must feel, especially if the chat ended before your refund query was fully resolved. When you’re dealing with something as important as a refund, you should be left with clarity and a clear next step, not more uncer*****y.

We’d really like the opportunity to step in and make sure this is properly followed through and not left hanging. If you still need assistance, please send us a DM with your account details so we can pick this up, review what happened in the previous interaction, and ensure your refund query is handled properly from start to finish.

Kind regards,
 The Mweb Team