Lack of service and no response to date

Still waiting for mweb to autorize my fibre installation through vumatel.

Still no news have waited more than double the time frame indicated.

Have reached out via social media - only got another promise of phone call to resolve the problem, but still hasn't.

On mweb website can't complain - still didn't give me an account/login after trying to do business with them.

Extremely disappointed - was supposed to have fibre before 29 November 2019(aka black friday)