lack of service

attention Pieter de Villiers<br> clearly your response time \being addressed"is not working<br> <br> this kind of service is not acceptable<br> I have been waiting now for SIX minutes before disconnecting.<br> that is VERY POOR SERVICE<br> <br> how are my queries meant to be addressed if no one answers the phone<br> if your technicians are so overloaded it can only be due to 2 things<br> Not enough technicians and probably more to the point TOO MANY Client problems.<br> either way MY problems persist<br> and to be honest"