Knows what he is talking about.

I battled for 2 hours with ****ing idiots(The one's name was Dean, I don't know the other person's name).<br> I kept telling them that I need assistance with connecting with the Wi-fi as I believed that was the issue. They kept telling me either the laptop or the modem is faulty, which obviously was not the issue. Ronald, OBVIOUSLY has something between his ears, and he was able to assist me with my problem. I honestly hope he gets a big promotion and a huge increase as he is very valuable to your team!!!! Thanks for the OUTSTANDING service!!!! Dean and the other idiot could learn A LOT from this guy.