*** service from Mweb

My service was disconnected today (2 December, 2022) for non-payment yet I paid R529 4 days ago (28 November, 2022) for the upgrade from 20/10mbps to 40/10mbps. I have been phoning since morning and spend over R100 in airtime being sent from pillar to post, and here I cant make more than 2 queries over a period of 30 days, your service sucks guys, seriously. I work from home and this is having a big negative impact on my job. Please deal with it. The Mweb call center agents were very rude and dropped my calls several times. I am definitely going to change service providers. I am still with no connection yet I paid R520 four days ago. Up until now I cant get any help from them. Mweb is *******