Job well done by MWEB as if

Hi, I don't evens know where to start.

I recently on 23/12/2020 put in mweb fibre in my house vumatel installed. Before I had Telkom wireless which I never had a problem with their service although internet was slow. Since the day I installed mweb I was never connected to my internet on any device but it shows I am connected. I have spoken to 6 technicians already all telling me the same thing to d reboot and so on. On the 29/12/2020 the technician I spoke too long story short when I mentioned that I am buying data everytime what is the use of me installed fibre that is not working her answer to me was "I don't worry now about how many data you buy" now this was the limit. On 30/12/2020 spoke to another technician who has a lot off attitude the more I want to explain to him he telling me "just listen" so disgusted with all of them. To date I still don't have internet excess but says connected. I told him I should've asked the tech that installed the device to check first before he leaves his answer to me "it is not their job to check they must just install" here I am already beyond disgusted. On top of this he tells me to go to someone house who has fibre and see if I can log in there is this guy for real. Then he want to tell me I am using someone else fibre OMG. It is now more then a week and not one of that technicians can assist. And still without INTERNET. Not one technicians was evens sent out since the time I called in 23/12/2020. It is a disgrace for this type of service I have never experience this. Yes I requested for cancellation already and refund. These type of service I don't ever want to experience in my life again.

Disappointed and disgusted with service.