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Estelle Estelle.williams
1 reviews | Active since Jun 2026
02 Jun 2026, 09:22
I've had a bad situation with Mweb where my Fibre was cancelled in error
I've had a bad situation with Mweb where my Fibre was cancelled in error. They phoned me back within less than a day and the Lennin from the Sales team was super efficient and resolved my query within a few minutes. We'll done!
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Mweb's replyOfficial
02 Jun 2026, 10:08Hi Estelle, thank you for sharing your experience. We’re pleased to hear that despite the initial issue with your fibre service being cancelled in error, the team was able to respond quickly and get it resolved for you.
It’s great to know that Lennin from our Sales team assisted you efficiently and was able to sort everything out within minutes once in contact.
We appreciate you taking the time to provide this feedback.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply02 Jun 2026, 10:08
Official
Hi Estelle, thank you for sharing your experience. We’re pleased to hear that despite the initial issue with your fibre service being cancelled in error, the team was able to respond quickly and get it resolved for you.
It’s great to know that Lennin from our Sales team assisted you efficiently and was able to sort everything out within minutes once in contact.
We appreciate you taking the time to provide this feedback.
Kind regards,
The Mweb Team
The Mweb Team