I’ve been with them from 2019 but recently I’ve been having the worst service experience, their live chat feature is the worst, you wait for hours without feedback and as soon as you move away from the window suddenly your chat is closed because you didn’

I’ve been with them from 2019 but recently I’ve been having the worst service experience, their live chat feature is the worst, you wait for hours without feedback and as soon as you move away from the window suddenly your chat is closed because you didn’t reply, you call them and you will be on hold the entire day. It never used to be like this but at the moment I would not recommend this to my worst enemy