I've been told a number of things since Friday and still my issue hasn't been resolved 😕
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Mweb's replyOfficial
07 Sept 2026, 13:49
Hi Tshidiso,
We understand how frustrating it must be to receive different updates regarding your order while still waiting for the matter to be resolved. When you're eager to get connected, clear communication and visible progress are important, and we can appreciate the concern this situation has caused. Having reviewed the matter, we can see that you have been in contact with our agents, who have provided feedback regarding the status of your order. The team handling your order remains actively engaged and will continue to follow up and push for progress to ensure you're connected as soon as possible.Should you require any further assistance, please feel free to send us a direct message via Hello Peter, and we'll be happy to assist.
Kind regards, Mweb Team
Best regards,
Mweb's reply07 Sept 2026, 13:49
Official
Hi Tshidiso,
We understand how frustrating it must be to receive different updates regarding your order while still waiting for the matter to be resolved. When you're eager to get connected, clear communication and visible progress are important, and we can appreciate the concern this situation has caused. Having reviewed the matter, we can see that you have been in contact with our agents, who have provided feedback regarding the status of your order. The team handling your order remains actively engaged and will continue to follow up and push for progress to ensure you're connected as soon as possible.Should you require any further assistance, please feel free to send us a direct message via Hello Peter, and we'll be happy to assist.