LL
Louis L
1 reviews | Active since Apr 2024
10 Sept 2026, 14:11
It's was frustrating but I dealt with 2 consultants and 1st was not knowledgeable but Sarah was very clued up
It's was frustrating but I dealt with 2 consultants and 1st was not knowledgeable but Sarah was very clued up. Thanks again Sarah
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Replies (1)
Mweb's replyOfficial
10 Sept 2026, 14:17Hi Louis,
We understand how frustrating the experience was, particularly after your first interaction did not provide the assistance you needed. It’s great to hear that Sarah was able to step in, provide the right guidance and help move things forward.
We understand how frustrating the experience was, particularly after your first interaction did not provide the assistance you needed. It’s great to hear that Sarah was able to step in, provide the right guidance and help move things forward.
We appreciate you sharing your experience and are glad Sarah was able to make a positive difference.
Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb App
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply10 Sept 2026, 14:17
Official
Hi Louis,
We understand how frustrating the experience was, particularly after your first interaction did not provide the assistance you needed. It’s great to hear that Sarah was able to step in, provide the right guidance and help move things forward.
We understand how frustrating the experience was, particularly after your first interaction did not provide the assistance you needed. It’s great to hear that Sarah was able to step in, provide the right guidance and help move things forward.
We appreciate you sharing your experience and are glad Sarah was able to make a positive difference.
Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb App
Kind regards,
The Mweb Team
The Mweb Team