It's chat box takes forever to respond

Hi Michael,
Thank you for taking the time to share your feedback with us. We appreciate you highlighting the quality of the Mweb network, while also acknowledging how frustrating the slow response times on the chat platform can be.
Reliable connectivity is important, but timely and accessible support is just as critical. We’ll continue focusing on improving the support experience alongside the network you enjoy.
Kind regards,
Mweb Team