It was a joy chat with them and they assisted me very well

Hi Nathan,
Thank you for taking the time to share your feedback with us. We’re really happy to hear that interacting with our team was such a pleasant experience and that you received prompt and effective assistance during your chat today.
Delivering friendly, responsive support is something we place great value on, and it’s encouraging to know this came through clearly in your experience. 
Kind regards,
Mweb Team