It took a few minutes for the Agent to start the chat, but they answered all my questions and was very helpful

Hi Ravan,

While the initial wait was longer than you would have liked, it’s encouraging to know that once connected, our agent took the time to address your questions and provide the assistance you needed.

We’ll keep working to make both the wait for support and the resolution process as smooth and efficient as possible.

Simple, fast access to your Mweb service and support in one app Getting Started with the Mweb App  (Latest App version: 2.1.14) 

Kind regards,
The Mweb Team