S
Sphiwe
1 reviews | Active since Apr 2026
09 Apr 2026, 16:38
It takes long while ...
It takes long while waiting on line but after agent answered my chats he was helpful alot
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Replies (1)
Mweb's replyOfficial
09 Apr 2026, 16:49Hi Sphiwe,
Thank you for sharing your experience. We understand how frustrating it can be to wait on the line, and it’s great to hear that the agent was able to assist you effectively once connected. Your feedback regarding the wait times and overall experience has been shared with our Service Quality Team for review, to help improve our support processes.
If you need any further assistance, please send us a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Kind regards,
The Mweb Team
Thank you for sharing your experience. We understand how frustrating it can be to wait on the line, and it’s great to hear that the agent was able to assist you effectively once connected. Your feedback regarding the wait times and overall experience has been shared with our Service Quality Team for review, to help improve our support processes.
If you need any further assistance, please send us a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply09 Apr 2026, 16:49
Official
Hi Sphiwe,
Thank you for sharing your experience. We understand how frustrating it can be to wait on the line, and it’s great to hear that the agent was able to assist you effectively once connected. Your feedback regarding the wait times and overall experience has been shared with our Service Quality Team for review, to help improve our support processes.
If you need any further assistance, please send us a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Kind regards,
The Mweb Team
Thank you for sharing your experience. We understand how frustrating it can be to wait on the line, and it’s great to hear that the agent was able to assist you effectively once connected. Your feedback regarding the wait times and overall experience has been shared with our Service Quality Team for review, to help improve our support processes.
If you need any further assistance, please send us a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Kind regards,
The Mweb Team
Best regards,