ISP for the worst customer service and fibre deals in history

After months of ****py internet speed and faulty connection I have decided to move to a different ISP just for Mweb to hold out on confirming my cancellation for what's going onto 6 days. Most businesses in this field offer multiple forms of communication (email, text and social media) Mweb is only contactable through calling their line and R50 airtime later you'll maybe get at answer to your query. This is pathetic for an internet service provider, wake up Mweb it's 2020 not 2003.