mP
malvern P
1 reviews | Active since Sept 2012
03 Sept 2020, 09:31
is mweb on leave for the duration of COVID??
Trying to get through to your call service is impossible. Your phone prompt service does not work - does not recognise keystrokes and loops(tried on 2 phones). When I did get through (after an hour of waiting) the guy could not help me and placed me in the Q again. I logged an online query on Monday and still no response. I even drove to your offices and not a single person in sight - besides the security.
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malvern P's updateReviewer Update
10 Sept 2020, 10:46Really really disappointing. 9 days later and now the request is just closed?? AND I still can't get through on your support line. Will you @ least inform customers when you planning to return to work so that I can hopefully be able to cancel my account please.
mP
malvern P's update10 Sept 2020, 10:46
Reviewer Update
Really really disappointing. 9 days later and now the request is just closed?? AND I still can't get through on your support line. Will you @ least inform customers when you planning to return to work so that I can hopefully be able to cancel my account please.