Irrate customer

I sent through an application to MWEB for a 3G card and received approval on the 05 August 2015.They recommended CellC for my area. I was advised that I would receive it within 7 working days but this took 3 weeks. Every time I contacted the call centre they advised me that they would sort this out until I requested to speak to their superior. Within that 3rd week of my complaints to the sales supervisor I received my 3G card. <br> After contacting Mweb to activate the account, the CellC 3G card could not retrieve signal in my area. I have called in numerous times to have this resolved but waited 2 more weeks for a report from CellC as to the network issue. I then contacted the technical support at MWEB and advise them on the communication from CellC and they advised that they are waiting for the report from CellC in order to cancel this contract. <br> I AM STILL WAITING. I am sick of calling to find out about the account and when I ask for feedback from MWEB, they promise they will call you but never do.<br> <br> I WILL NOT PAY FOR DELIVERY FEE AND CONTRACT FOR A DEVICE THAT DOES NOT WORK AS THIS WAS A RECOMMENDATION FROM MWEB.<br> <br> My next step will be to contact the OMBUDSMAN.