GB
Gissela B
1 reviews | Active since Apr 2015
07 Apr 2015, 19:50
INTERNET SERVICE
Disappointment, Disgust and regret that 2 companies blaming on another MWEB & TELKOM. Send mails(GOT THE PROOF) 2 MWEB Starting from the 28/1/2015 to date it is ludicrous. My Telkom account is one phoning MWEB holding on to think no one after almost 4months can sort my line dropping, names Abdul Otto, Thabit Johnson, Allison Allen, Ebrahim Karr why paying for a non service. Telkom Johannes saying I am going to exchange will be back, Left never came back got audacity to say \no one at home"Case closed. Solly Mushi Telkom saying nothing wrong with our line. Using our old Billion router AS THE MWEB ONE NOT WORKING line keeps dropping. WHO'S 2 BLAME"
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Mweb's replyOfficial
08 Apr 2015, 10:48Hello GisselaB,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply08 Apr 2015, 10:48
Official
Hello GisselaB,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,