Internet is exceptional, however, they do sometimes take long to pick up their calls

Hi Phumelela, 
Thank you for sharing your feedback.We’re really pleased to hear that your internet service has been performing exceptionally well and that you would recommend Mweb. At the same time, we understand your point about call wait times — delays in getting through can be frustrating, especially when you need support.We’ve noted your feedback regarding response times and will share it with the relevant team so we can continue improving the overall support experience while maintaining the strong service you’re currently enjoying.We truly appreciate your recommendation and your continued support.Kind regards,
 The Mweb Team