ML
Martin L
1 reviews | Active since Oct 2023
16 Sept 2026, 13:01
Internet has been pe...
Internet has been perfect but after service is horrible, Around July this year I requested downgrade and it was granted only to find out later that the internet is still there same ,and mind you I was struggling financially
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Mweb's replyOfficial
16 Sept 2026, 13:12Hi Marrin,
We understand how frustrating this has been, especially after requesting a downgrade in July while managing financial pressures.We’d like to better understand what you’re currently experiencing with your connection so we can assist further. Please let us know what issue you’re experiencing with the service at the moment, including how the connection is performing.Kind regards,
The Mweb Team
We understand how frustrating this has been, especially after requesting a downgrade in July while managing financial pressures.We’d like to better understand what you’re currently experiencing with your connection so we can assist further. Please let us know what issue you’re experiencing with the service at the moment, including how the connection is performing.Kind regards,
The Mweb Team
Best regards,
Mweb's reply16 Sept 2026, 13:12
Official
Hi Marrin,
We understand how frustrating this has been, especially after requesting a downgrade in July while managing financial pressures.We’d like to better understand what you’re currently experiencing with your connection so we can assist further. Please let us know what issue you’re experiencing with the service at the moment, including how the connection is performing.Kind regards,
The Mweb Team
We understand how frustrating this has been, especially after requesting a downgrade in July while managing financial pressures.We’d like to better understand what you’re currently experiencing with your connection so we can assist further. Please let us know what issue you’re experiencing with the service at the moment, including how the connection is performing.Kind regards,
The Mweb Team
Best regards,