JS
Jonathan S
1 reviews | Active since Dec 2013
12 Feb 2015, 16:15
Internet down since 6th Feb
My line was completely dead after the load shedding on the Friday 6th of Feb. I reported the problem to mweb and they in turn reported it to Telkom. Since then the only feedback from Mweb was on the 10th Feb saying \your query has been escalated". <br> <br> To get any more information I tried phoning Mweb but they said that I should only call them after 7 working days has passed otherwise I'm just wasting time calling them. <br> <br> On 11th Feb"
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Mweb's replyOfficial
12 Feb 2015, 16:41Hello ****nic,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply12 Feb 2015, 16:41
Official
Hello ****nic,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,