1 reviews | Active since Sept 2016

03 Aug 2017, 21:05

**** internet connection

<p>guys.</p> <p>really this is rediculous now... im getting 1mb speed on a line that im paying for 8mb.<br />there is always a damn excuse with mweb *** is going on there. i am prepared to cancel this account and move to a new isp. everytime i call they tell me i am getting 8mb... when i test i am getting 1mb<br />please sort this out im tired of logging calls and getting no resolution this bull**** has gone too far.<br />someone call me now </p>

0
Replies (2)
Mweb
Mweb's reply04 Aug 2017, 12:32
Official

Good Day gerard-hung,

Thank you for taking the time to raise your concerns, it sounds as though you've had an unpleasant experience.

Our customer care representative has since been in contact with you.

A technical Specialist call back has now been logged for you, in order for the relevant troubleshooting to be completed.

Please bear with us during this time.

Kind regards
MWEB Client services

Best regards,

's update29 Aug 2017, 14:01
Reviewer Update
this has been going on for too long guys... im tired of fighting for line speeds and connection issues i tested again, and sync is at 1-3mbps. this has been going of for a month now, and im tired of the excuses i keep getting for reasons the line is f#cked. please fix this, by the end of this week, or i will be moving elsewhere.