Internet and Services

In fact I wanted to give it a zero 0 if I could. I have been out of internet for over a week till this day they have not sorted it out. They’re App really is of no use because I have logged 3 queries and they said it takes up to 48hrs for them to respond to your query, and they still haven’t responded when it’s not over week. Made phone calls and they will keep transferring you and make you wait for quiet some time and only to tell you that they will contact their technical staff to try and solve the issue. It’s even so difficult to end a contract with them, they will tell you of a waiting period and expect you to pay for services that they’re not even providing. If you’re thinking of using the MWEB fibre, DO NOT!!! This is not even the 1st time I’ve been out of internet for days and I’ve never missed even 1 payment with them. They are just so inconsistent!