Intermittent internet Connection

I have been a customer of Mweb for many years and my business relies on the service they provide. For the past 3 months internet connectivity has been appalling. We supposedly are on an un-throttled ADSL line but we might as well send a runner with a stick to deliver mail. Last Monday we had no internet service and received no communication from Mweb. We later managed to see on their web page that they have a problem and were in the process of negotiating with one of their service providers to ensure that this does not happen again. For the past 3 days the internet is more off than on. When you try phoning in your are number 30 in the queue.<br> When we have been able to speak to someone they give Telkom the blame. But when I use the Telkom line it works. I am tired of this and it would seem that Mweb is only interested in new business but when they have you you cannot contact them to have this problem fixed. I will also mention that their debit order department works extremely well as her we do not have any problems. Mweb fix this problem or I will perhaps have to resort to having a banner made and erected on my business wall advertising the poor service you provide