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NKOSINATHI N
1 reviews | Active since Mar 2026
27 Mar 2026, 10:18
Installation
Honestly it's truly irritating to be back here again on the topic of WIFI l.
Getting you guys to help me out the first time was war , you later sent a payment link which I paid the stated amount on the 9th of March and you promised installation within 14days. Now 14days has passed , I've been calling but you guys don't answer.
You send me another sis day before yesterday telling me that I should pay my subscription within 30mins to avoid being canceled what exactly am I paying for because I paid for March yet no WiFi has been installed.
Really this is just disappointing and very unprofessional.
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Mweb's replyOfficial
27 Mar 2026, 10:31Hi Nkosinathi, we completely understand how frustrating this must be, paying for your service, waiting for installation, and receiving conflicting messages is definitely disappointing. We’ve submitted a follow-up to the Order Fulfilment team to look into your case and provide the latest updates on your order. While they’re reviewing the status, we’ll make sure to share any information they provide as soon as it becomes available.
We appreciate your patience and are keeping track of this to ensure you’re updated as soon as there’s progress.
Kind regards,
The Mweb Team
We appreciate your patience and are keeping track of this to ensure you’re updated as soon as there’s progress.
Kind regards,
The Mweb Team
Mweb's reply27 Mar 2026, 10:31
Official
Hi Nkosinathi, we completely understand how frustrating this must be, paying for your service, waiting for installation, and receiving conflicting messages is definitely disappointing. We’ve submitted a follow-up to the Order Fulfilment team to look into your case and provide the latest updates on your order. While they’re reviewing the status, we’ll make sure to share any information they provide as soon as it becomes available.
We appreciate your patience and are keeping track of this to ensure you’re updated as soon as there’s progress.
Kind regards,
The Mweb Team
We appreciate your patience and are keeping track of this to ensure you’re updated as soon as there’s progress.
Kind regards,
The Mweb Team