RS
Robert S
1 reviews | Active since Aug 2026
30 Aug 2026, 10:04
*****ing fibre line speed.
I have been with Mweb for more than 20 years. I have fibre at my house which is through Vumatel. My fibre is supposed to be 50 - 50 but for the past 5 months it's been on and off. Currently 10-30. Mweb puts the blame on Vumatel and Vumatel on Mweb. I am paying Mweb for the service but no one can fix it.
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Mweb's replyOfficial
31 Aug 2026, 11:34Hi Robert,
Thank you for being a loyal Mweb customer for more than 20 years. We understand how frustrating it must be to experience inconsistent speeds and interruptions over such a long period, especially when you’re paying for a 50/50 service.We’d like to look into this further and help establish what’s affecting your connection. Please send us a private message with your Mweb account details so we can investigate the matter and assist you further.Kind regards,
The Mweb Team
Thank you for being a loyal Mweb customer for more than 20 years. We understand how frustrating it must be to experience inconsistent speeds and interruptions over such a long period, especially when you’re paying for a 50/50 service.We’d like to look into this further and help establish what’s affecting your connection. Please send us a private message with your Mweb account details so we can investigate the matter and assist you further.Kind regards,
The Mweb Team
Mweb's reply31 Aug 2026, 11:34
Official
Hi Robert,
Thank you for being a loyal Mweb customer for more than 20 years. We understand how frustrating it must be to experience inconsistent speeds and interruptions over such a long period, especially when you’re paying for a 50/50 service.We’d like to look into this further and help establish what’s affecting your connection. Please send us a private message with your Mweb account details so we can investigate the matter and assist you further.Kind regards,
The Mweb Team
Thank you for being a loyal Mweb customer for more than 20 years. We understand how frustrating it must be to experience inconsistent speeds and interruptions over such a long period, especially when you’re paying for a 50/50 service.We’d like to look into this further and help establish what’s affecting your connection. Please send us a private message with your Mweb account details so we can investigate the matter and assist you further.Kind regards,
The Mweb Team